Privacy Policy
Privacy Policy
Carmela's Books
At Carmela's Books, we respect your privacy and are committed to protecting any personal information you provide to us.
We collect only the information necessary to conduct our business and serve our customers. We believe that trust, discretion, and respect for privacy are fundamental to good bookselling.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Make a purchase.
- Contact us by email or through our website.
- Request additional photographs or condition reports.
- Subscribe to catalogues, newsletters, or acquisition notifications.
This information may include your name, email address, postal address, telephone number, and transaction details.
How We Use Your Information
We use your information only for legitimate business purposes, including:
- Processing and fulfilling orders.
- Communicating with you about purchases and enquiries.
- Providing customer support.
- Sending catalogues, newsletters, or acquisition notices where you have requested them.
- Improving the functionality, security, and performance of our website.
Confidentiality
We do not sell, rent, trade, or otherwise disclose personal information to third parties for marketing purposes.
Information provided to Carmela's Books will be treated as confidential and used only for the purposes for which it was supplied, except where disclosure is required by law.
Shopify and Payment Processing
Our online store is hosted by Shopify Inc., which provides the e-commerce platform through which we offer books and related services.
Payments are processed through secure third-party payment providers integrated with Shopify. Carmela's Books does not store full credit card details on its servers.
Cookies
Our website may use cookies and similar technologies to provide essential website functionality, analyse website traffic, remember customer preferences, and improve the user experience.
Most web browsers automatically accept cookies, but you may modify your browser settings if you prefer to disable them.
Third-Party Services
We may use trusted third-party providers, including payment processors, shipping carriers, website hosting services, analytics providers, and email marketing services. These providers receive only the information necessary to perform their services and are subject to their own privacy and security policies.
Access to Your Information
You may contact us at any time to request access to the personal information we hold about you, or to request that it be corrected or deleted where appropriate.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our business practices, legal obligations, or website functionality. Any updates will be published on this page.
Contact
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us using the details provided on our website.